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Payment Methods

Customers have the facility to pay as per his or her convenience by the following methods,

  • CASH ON DELIVERY
  • CREDIT CARD OR DEBIT CARD
  • PAYPAL
  • BANK TRANSFER
  • CREDIT CARD OR DEBIT CARD

Customers having Debit Cards or Credit Cards with Visa or Master card logo can pay easily and securely with our Pay Tab merchant, Pay Tab Holding LLC is our assigned online payment merchant.                          

  • PAYPAL

Customers have the facility to make the payments by using or creating their PayPal Account.

  • BANK TRANSFER

Customers having online bank accounts can transfer the payment while using their online banking channels, upon sharing their swift copy, we can start the processing the orders and shipping to their destinations.

NON-REfUNDABLE. 

You are not entitled to return, replace or exchange products for:

If you bought the package and using that for more than 3 days, Then, there might not be any refund.

CONTACTING US (ARRANGE A RETURN, REPLACEMENT OR EXCHANGE). 

You can contact us via the website’s email, social media or live chat, or by calling our call center at +971.4.5836846 (UAE) or email: admin@familyandland.com

YOUR REFUND:

  • We will refund the amount of the packages in full, If the package is not reflecting for you plus the cost of return:
  • If you want to refund due to an error on our side, such as a price or description error, delay in package service etc..
  • In all other circumstances, we will reimburse the amount of the product and you may pay the return shipping costs.

You will receive full refund for packages, if you cancel before applying under your account the order pursuant to above clause.

REFUND PROCEDURE. 

Depending on the payment method you used, we will issue a refund to you as follows: 

You can choose to have a credit / debit card or wallet refund if you pay by credit / debit card.

REFUND TIMESCALE.

If your credit / debit card is refunded within thirty (30) days of receiving

If your refund is to your wallet, you will receive the refund immediately after our customer satisfaction center receives your product and our team inspects it;

If you cancel, you will receive an automatic refund.